The University of Guelph will be moving to a new email provider in the next month or two and along with that movement will come (over time) a unified student calendaring system. I want to discuss the role of email, unified calendaring, and how they impact TAs.
Email is the best-known electronic tool amongst TAs. It has been used for years to communicate with students, set up meeting dates, and answer rudimentary questions. The benefit of email is that it allows for relatively confidential communications between TAs and students – others cannot read the message unless either the TA or student break confidentiality. Email is not terribly well-suited for drawn out conversations, however, nor is it very good at developing content amongst a series of participants. It does, however, allow students and TAs to be accountable for what they say, which can be helpful in times of grade challenges that were supposedly made through email. For this reason TAs should ensure that no student information is deleted for at least one year after the course.