Brief: Social Networking and Canadian Privacy Law

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Last year I was invited to submit a brief to the Canadian Parliament’s Access to Information, Privacy and Ethics Committee. For my submission (.pdf), I tried to capture some of of the preliminary research findings that have been derived from social media and surveillance project I’m co-investigating with Colin Bennett. Specifically, the brief focuses on questions of jurisdiction, data retention, and data disclosure in the context of social media use in Canada. The ultimate aim of the submission was to give the committee members insight into the problems that Canadians experience when accessing the records held by social networking companies.

The project, and our research for it, has been funded through the Office of the Privacy Commissioner’s Contributions Program. Anything contained in the brief is not necessarily representative of the Office’s own positions or stances.

Abstract/Introduction:

In this submission, I highlight some of our analyses of 20 social networking sites’ privacy  policies and findings about Canadians’ ability to access their own personal information that social networking sites store. These findings let us understand how the companies running these services understand their legal jurisdictional obligations and the retention of personally identifiable information. Moreover, these discoveries let us ascertain the actual access that Canadians have to profiles that they and the identities that networking services Canadians associate with are developing. Together, these points reveal how social networking companies understand Canadians’ personal information, the conditions of data sharing, and the level of ease with which Canadians can access the information that they themselves contribute to these services. I conclude this submission by suggesting a few ways that could encourage these companies to more significantly comply with Canadian privacy laws.

Download (.pdf) “Social Networking and Canadian Privacy Law: Jurisdiction, Retention, and Disclosure

Review: In the Plex

intheplexSteven Levy’s book, “In the Plex: How Google Things, Works, and Shapes Our Lives,” holistically explores the history and various products of Google Inc. The book’s significance comes from Levy’s ongoing access to various Google employees, attendance at company events and product discussions, and other Google-related cultural and business elements since the company’s inception in 1999. In essence, Levy provides us with a superb – if sometimes favourably biased – account of Google’s growth and development.

The book covers Google’s successes, failures, and difficulties as it grew from a graduate project at Stanford University to the multi-billion dollar business it is today. Throughout we see just how important algorithmic learning and automation is; core to Google’s business philosophy is that using humans to rank or evaluate things “was out of the question. First, it was inherently impractical. Further, humans were unreliable. Only algorithms – well drawn, efficiently executed, and based on sound data – could deliver unbiased results” (p. 16). This attitude of the ‘pure algorithm’ is pervasive; translation between languages is just an information problem that can – through suitable algorithms – accurately and effectively translate even the cultural uniqueness that is linked to languages. Moreover, when Google’s search algorithms routinely display anti-Semitic websites after searching for “Jew” the founders refused to modify the search algorithms because the algorithms had “spoke” and “Brin’s ideals, no matter how heartfelt, could not justify intervention. “I feel like I shouldn’t impose my beliefs on the world,” he said. “It’s a bad technology practice”” (p. 275). This is an important statement: the founders see the product of human mathematical ingenuity as non-human and lacking bias born of their human creation.

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