Weebly, Analytics, and Privacy Violations (Updated II)

Failing StreetThose who create and author technical systems can and do impose their politics, beliefs, and inclinations onto how technology is perceived, used, and understood. On the Internet, this unfortunately means that the technically savvy often recommend choices to users who are less knowledgeable. A number of these recommendations are tainted by existing biases, legal (mis)understandings, or stakeholder gamesmanship. In the case of website development firms, such as Weebly, recommendations can lead users to violate terms of service and legal provisions to the detriment of those users. In essence, bad advice from firms like Weebly can lead to harms befalling their blissfully ignorant users.

In this short post, I talk about how Weebly blatantly encourages its customers to conduct surveillance on websites without telling them of their obligations to notify website visitors that surveillance is being conducted. I also note how the company deceives those visiting Weebly’s own properties by obfuscating whether information is collected and who is involved in the collection of visitors’ data. I conclude by briefly noting that Google ought to behave responsibly and publicly call out, and lean on, the company to ensure that Google’s Analytics product is used responsibly and in concordance with its terms of service.

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Letter to Stephen Harper on Lawful Access Legislation

SurveillanceFor the past several years, public advocates, academics, the privacy commissioners of Canada, and members of the Canadian Parliament have all voiced concerns about proposed lawful access legislation. There are generally three types of ‘powers’ associated with such legislation: (1) enhanced search and seizure provisions; (2) increased interception of privacy communications powers; (3) production of subscriber data. During the last election cycle, Stephen Harper assured Canadians that within 100 sitting days lawful access provisions would be passed, along with other legislation, in an omnibus crime bill. Lawful access legislation has not been fully debated in the House or Senate, and has significant implications for the future of anonymity and privacy on the Internet, while simultaneously expanding police powers without a clearly demonstrated need to expand such powers.

Working from the most recent lawful access bills, which died when the last election was called, advocates and academics have come together to send a letter of concerns to Prime Minister Harper. Our concerns are as follows:

  1. The ease by which Canadians’ Internet service providers, social networks, and even their handsets and cars will be turned into tools to spy on their activities further to production and preservation orders in former Bill C‐51 – a form of spying that is bound to have serious chilling effects on online activity and communications, implicating fundamental rights and freedoms
  2. The minimal and inadequate amount of external oversight in place to ensure that the powers allotted in these bills are not abused
  3. Clause 16 of former Bill C‐52, which will allow law enforcement to force identification of anonymous online Internet users, even where there is no reason to suspect the information will be useful to any investigation and without adequate court oversight and
  4. The manner in which former Bill C‐52 paves the way to categorical secrecy orders that will further obscure how the sweeping powers granted in it are used and that are reminiscent of elements of the USA PATRIOT Act that were found unconstitutional.

On a final note, we object that Canadians will be asked to foot the bill for all this, in what essentially amounts to a hidden e‐surveillance tax, and are concerned that compliance will further impede the ability of smaller telecommunications service providers to compete in Canada by saddling them with disproportionate costs.

It is of critical import that the lawful access provisions of the omnibus crime bill are shaved off into their own batch of legislation and are afforded their own debates and hearings. Failing to do otherwise would underplay how much the bills’ massive expansions of surveillance capacities might impact the Internet in Canada, and digital communications in this country more generally. If you want to learn more about the concerns listed above, you can read the full letter that was sent to the PMO (.pdf), and you can take action by voicing your concerns at the Stop Online Spying website. Sign the petition located there and then contact your MP: it is only by demonstrating public interest and concern in these bills that they might be clarified, reformed, and potentially prevented from being brought forward in the first place.

Creeping Towards a State of Surveillance

internet down :(  On Wednesday, July 27 2011, I’ll be talking at the forum to stop online spying. The forum is part of a larger national campaign to raise awareness about the potentials of state surveillance and the implications of the Government of Canada’s (expected) surveillance legislation that will be announced in the fall 2011 session. Amongst other provisions, the legislation is expected to significantly reduce the degree of judicial oversight surrounding government acquisition of subscriber data – data that users of the Internet provide to their ISP, chat services (e.g. MSN, AIM), social networking sites (e.g. Google+, Orkut, Facebook), and other online communications mediums.

I’ll be giving a short talk entitled “Creeping Towards a State of Surveillance” that is meant as an introduction to the gravity and nuances of surveillance legislation. In it, I’ll first talk about what constitutes surveillance and what constitutes function creep. From there, I’ll briefly discuss the challenges associated with classifying data as ‘public’ or ‘private’ and the deficits of ‘anonymizing’ data. This will focus on distinguishing between so-called traffic and content data types, and the kinds of private information that can be extracted from ‘mere’ traffic data. I’ll wrap things up with a quick overview of the positive, and problematic, aspects of audits, advocates, and government commissioners in restraining the state’s appetite for intelligence for so-called policing actions.

If you’re interested in coming out then head over to StopOnlineSpying.com and register. The talks start at 1:30 and run until 5:30, and are a non-partisan discussion of the forthcoming legislative agenda. It’s meant to be heavy on discussion and maximally accessible to people that don’t focus their lives studying privacy, democracy, or telecommunications and has a good mix of advocates and scholars. If you can’t make the forum, but are either bothered by or want to learn more about the Canadian government’s expanded surveillance laws, check out the national campaign.

Review of The Googlization of Everything

Googlizationcover_0Siva Vaidhyanathan’s The Googlization of Everything (And Why We Should Worry) is a challenging, if flawed, book. Vaidhyanathan’s central premise is that we should work to influence or regulate search systems like Google (and, presumably, Yahoo! and Bing) to take responsibility for how the Web delivers knowledge to us, the citizens of the world. In addition to pursuing this premise, the book tries to deflate the hyperbole around contemporary technical systems by arguing against notions of technological determinism/utopianism.

As I will discuss, the book largely succeeds in pointing to reasons why regulation is an important policy instrument to keep available. The book also attempts to situate itself within the science and technology studies field, and here it is less successful. Ultimately, while Vaidhyanathan offers insight into Google itself – its processes, products, and implications of using the company’s systems – he is less successful in digging into the nature of technology, Google, culture, and society at a theoretical level. This leaves the reader with an empirical understanding of the topic matter without significant analytic resources to unpack the theoretical significance of their newfound empirical understandings.

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Google Analytics, Privacy, and Legalese

Google Logo in Building43Google Analytics have become an almost ever-present part of the contemporary Internet. Large, small, and medium-sized sites alike track their website visitors using Google’s free tools to identify where visitors are coming from, what they’re looking at (and for how long), where they subsequently navigate to, what keywords bring people to websites, and whether internal metrics are in line with advertising campaign goals. As of 2010, roughly 52% of all websites used Google’s analytics system, and it accounted for 81.4% of the traffic analysis tools market. As of this writing, Google’s system is used by roughly 58% of the top 10,000 websites, 57% of the top 100,000 websites, and 41.5% of the top million sites. In short, Google is providing analytics services to a considerable number of the world’s most commonly frequented websites.

In this short post I want to discuss the terms of using Google analytics. Based on conversations I’ve had over the past several months, it seems like many of the medium and small business owners are unaware of the conditions that Google places on using their tool. Further, independent bloggers are using analytics engines – either intentionally or by the default of their website host/creator – and are ignorant of what they must do to legitimately use them. After outlining the brief bits of legalese that are required by Google – and suggesting what Google should do to ensure terms of service compliance – I’ll suggest a business model/addition that could simultaneously assist in privacy compliance while netting an enterprising company/individual a few extra dollars in revenue.

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Review of The Offensive Internet: Speech, Privacy, and Reputation

9780674050891-lgThe Offensive Internet: Speech, Privacy, and Reputation is an essential addition to academic, legal, and professional literatures on the prospective harms raised by Web 2.0 and social networking sites more specifically. Levmore and Nussbaum (eds.) have drawn together high profile legal scholars, philosophers, and lawyers to trace the dimensions of how the Internet can cause harm, with a focus on the United States’ legal code to understand what enables harm and how to mitigate harm in the future. The editors have divided the book into four sections – ‘The Internet and Its Problems’, ‘Reputation’, ‘Speech’, and ‘Privacy’ – and included a total of thirteen contributions. On the whole, the collection is strong (even if I happen to disagree with many of the policy and legal changes that many authors call for).

In this review I want to cover the particularly notable elements of the book and then move to a meta-critique of the book. Specifically, I critique how some authors perceive the Internet as an ‘extra’ that lacks significant difference from earlier modes of disseminating information, as well as the position that the Internet is a somehow a less real/authentic environment for people to work, play, and communicate within. If you read no further, leave with this: this is an excellent, well crafted, edited volume and I highly recommend it.

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