Research in Motion has a problem. For years they promoted themselves as a top-notch mobile security company. During those initial years most of their products were pitched at enterprise users.
Then RIM got into the consumer market.
Most consumers equate RIM’s products with security, email, BlackBerry Messenger (BBM), and a tepid suite of other smartphone features. Most of the people who report on the company tend to agonize over the fact that RIM complies with government surveillance laws. Such reports inevitably emerge each time that the public realizes that RIM meets its lawful access requirements for consumer-line products.
In this post, I want to briefly address some of the BBM-related security concerns and try to (again) correct the record surrounding the security promises of the messaging service. After outlining the deficits of consumer BBM products I briefly argue that we need to avoid fetishizing technology, encryption, or the law, and should instead focus on the democratic implications of the lawful access-style laws that governments use to access citizens’ communications.
In the interest of full disclose: I have family and friends who work at Research In Motion. I haven’t spoken to any of them concerning this post or its contents. None directly work on either BBM or RIM’s encryption systems.