Is Your ISP Snooping On You?

The Planet Data CenterLawful access legislation is upon Canadians. Introduced by Minister Toews as ‘with the government or with the child-pornographers’ legislation, lawful access will radically expand the scope of Canadians’ personal information that government authorities can collect without a warrant. Personal information would be turned over to the government under new powers regardless of whether an individual’s actions had violated the Criminal Code. Lawful access powers will be granted to formal policing organizations, including municipal, provincial, and federal police, to Canada’s spy agency, CSIS, and to the Competition Bureau. Since the legislation has been tabled, media and experts alike have been scratching their heads to understand the significance of changes between the previous and current versions of the bill. In a subsequent post, I’ll be writing about how the delimited subscriber information fields that authorities want to access is excessive, and I will demonstrate how these fields will be used and can be abused.

In this post, however, I am taking a step back from the legislation proper. Rather than talk about lawful access, I want to make available a book chapter, written for the Canadian Centre for Policy Alternatives, that unpacks some of the surveillance capacities within Canada’s current telecommunications networks. The chapter, titled “Is Your ISP Snooping On You?” (.pdf) first appeared in The Internet Tree: The State of Telecom Policy in Canada 3.0. Specifically, the chapter focuses on a technology that is popularly called ‘deep packet inspection.’ Canadian network agents, such as Internet Service Providers, have deployed these technologies to manage their networks, throttle some kinds of data traffic (e.g. P2P file sharing-related traffic), and track subscriber usage of the networks. This same technology, however, has significant privacy and surveillance implications, insofar as it examines the depths of a data transmission: it is the metaphorical equivalent of not just looking at a postcard, but examining the photo and colour of ink on the postcard to make decisions about how to deliver/treat the message on the card. It is with these network-based technologies in mind that we should reflect on the significance of expanded police access to digital transmissions.

Why is deep packet inspection significant? Because lawful access in Canada might be understood as ‘level one’ of a three-stage surveillance process. The United Kingdom is arguably at ‘level two’ at the moment, on the basis that it possesses an embedded surveillance culture and infrastructure that sees over half a million requests for ‘transactional’ (i.e. everything but the words/pictures of a postcard) data each year. The third level, also being contemplated in the UK, would see deep packet inspection devices repurposed/installed by law enforcement and national security organizations to monitor, mine, and mediate data transmissions between UK citizens in near-real time. Canada isn’t at level three – we’re not even at level two just yet – but our ISPs have experience with embedding technologies that make level-two and -three scenarios possible. Thus, to understand the potential surveillance trajectory associated with lawful access, Canadians must understand existing Canadian network configurations to recognize that this legislation is the first of many stages, and question whether we really want to start down this path in the first place.

Download a copy of “Is your ISP Snooping On You” (.pdf)

Announcement: Lawful Access Report Now Available

SpiesLast year the British Columbia Civil Liberties Association (BCCLA) approached me to prepare a report around forthcoming lawful access legislation. Specifically, I was to look outside of Canada to understand how lawful access powers had been developed and used in foreign jurisdictions. An early version of that research report was provided to the BCCLA mid-last year and was used to support their recent, formal, report on lawful access legislation. The BCCLA’s formal report, “Moving Towards a Surveillance Society: Proposals to Expand “Lawful Access” in Canada” (.pdf) provides an excellent, in-depth, analysis of lawful access that accounts for some of the technical, social, and legal problems associated with the legislation.

Today I am releasing my report for the BCCLA, titled “Lawful Access and Data Preservation/Retention: Present Practices, Ongoing Harm, and Future Canadian Policies” (.pdf link). I would hasten to note that all research and proposals in my report should be attributed to me, and do not necessarily reflect the BCCLA’s own positions. Nothing in my report has been changed at the suggestion or insistence of the BCCLA; it is presented to you as it was to the BCCLA, though with slight updates to reflect the status of the current majority government.

In the report, I look to the United Kingdom and United States to understand how they have instantiated lawful access-style powers, the regularity of the powers’ usage, and how the powers have been abused. I ultimately conclude by providing a series of proposals to rein in the worst of lawful access legislation, which includes process-based suggestions (e.g. Parliamentary hearings on the legislation) and more gritty auditing requirements (e.g. a specific series of data points that should be collected and made public on a yearly basis).  It’s my hope that this document will elucidate some of the harms that are often bandied about when speaking of lawful access-powers. To this end, there are specific examples of harms throughout the document, all of which are referenced, with the conclusion being that citizens are not necessarily safer as a result of expanded security and intelligence powers that come at the cost of basic charter, constitutional, and human rights.

Download .pdf version of “Lawful Access and Data Preservation/Retention: Present Practices, Ongoing Harm, and Future Canadian Policies

Publication: (Un)Lawful Access, Its Potentials, and its Lack of Necessity

Cover of the 2011 Winston Report (Winter)

Last year I was approached by the founder and editor in chief of The Winston Report to update and publish one of my postings on Canada’s forthcoming lawful access legislation. The Report is the quarterly journal of the Canadian Association of Professional Access and Privacy Administrators (CAPAPA). The updated piece that I contributed is more compact than what I originally wrote on this site, though I think that this makes it a stronger, more direct piece. I want to publicly thank Sharon Polsky for the opportunity that she provided to me, and for being so kind as to position my piece as the lead featured article in the Winter edition of the journal. I also want to thank my tireless editor, Joyce Parsons, for her incredible work strengthening my prose. A preprint version of my contribution, which retained a creative-commons license as part of my agreement with the editor in chief, is made available to you below under the normal Creative Commons Attribution, Noncommercial 2.5 Canada license.

Download pre-print .pdf version of (Un)Lawful Access:  Its Potentials, and its Lack of Necessity.

Towards Progressive Internet Policy in Canada

Canadian FlagDigital literacy is a topic that is regularly raised at Internet-related events across Canada. As Garth Graham has noted, “some people will remain marginalized even when everyone is online. It’s not enough to give those who are excluded basic access to the technologies. It requires different social skills as much as different technical skills to come in from the cold of digital exclusion” (29). Perhaps in light of Canadians’ relative digital illiteracy, key Canadian policy bodies and organizations have seemingly abandoned their obligations to protect Canadian interests in the face of national and foreign belligerence. Bodies such as Industry Canada, the Canadian Radio-television Telecommunications Commission (CRTC), and the Canadian Internet Registry Authority (CIRA) are all refusing to take strong leadership roles on key digital issues that affect Canadians today.

In this post I want to first perform a quick inventory of a few ‘key issues’ that ought to be weighing upon Canadian policy bodies with authority over the Internet. I then transition to focus on what CIRA could do to take up and address some of them. I focus on this organization in particular because they are in the process of electing new members to their board; putting votes behind the right candidates might force CIRA to assume leadership over key policy issues and alleviate harms experienced by Canadians. I’ll conclude by suggesting one candidate who clearly understands these issues and has plans to resolve them, as well as how you can generally get involved in the CIRA elections.

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Letter to Stephen Harper on Lawful Access Legislation

SurveillanceFor the past several years, public advocates, academics, the privacy commissioners of Canada, and members of the Canadian Parliament have all voiced concerns about proposed lawful access legislation. There are generally three types of ‘powers’ associated with such legislation: (1) enhanced search and seizure provisions; (2) increased interception of privacy communications powers; (3) production of subscriber data. During the last election cycle, Stephen Harper assured Canadians that within 100 sitting days lawful access provisions would be passed, along with other legislation, in an omnibus crime bill. Lawful access legislation has not been fully debated in the House or Senate, and has significant implications for the future of anonymity and privacy on the Internet, while simultaneously expanding police powers without a clearly demonstrated need to expand such powers.

Working from the most recent lawful access bills, which died when the last election was called, advocates and academics have come together to send a letter of concerns to Prime Minister Harper. Our concerns are as follows:

  1. The ease by which Canadians’ Internet service providers, social networks, and even their handsets and cars will be turned into tools to spy on their activities further to production and preservation orders in former Bill C‐51 – a form of spying that is bound to have serious chilling effects on online activity and communications, implicating fundamental rights and freedoms
  2. The minimal and inadequate amount of external oversight in place to ensure that the powers allotted in these bills are not abused
  3. Clause 16 of former Bill C‐52, which will allow law enforcement to force identification of anonymous online Internet users, even where there is no reason to suspect the information will be useful to any investigation and without adequate court oversight and
  4. The manner in which former Bill C‐52 paves the way to categorical secrecy orders that will further obscure how the sweeping powers granted in it are used and that are reminiscent of elements of the USA PATRIOT Act that were found unconstitutional.

On a final note, we object that Canadians will be asked to foot the bill for all this, in what essentially amounts to a hidden e‐surveillance tax, and are concerned that compliance will further impede the ability of smaller telecommunications service providers to compete in Canada by saddling them with disproportionate costs.

It is of critical import that the lawful access provisions of the omnibus crime bill are shaved off into their own batch of legislation and are afforded their own debates and hearings. Failing to do otherwise would underplay how much the bills’ massive expansions of surveillance capacities might impact the Internet in Canada, and digital communications in this country more generally. If you want to learn more about the concerns listed above, you can read the full letter that was sent to the PMO (.pdf), and you can take action by voicing your concerns at the Stop Online Spying website. Sign the petition located there and then contact your MP: it is only by demonstrating public interest and concern in these bills that they might be clarified, reformed, and potentially prevented from being brought forward in the first place.

ISP Audits in Canada

Union members call for an independent investigation to ensure safety in Milwaukee County.There are ongoing concerns in Canada about the CRTC’s capacity to gauge and evaluate the quality of Internet service that Canadians receive. This was most recently brought to the fore when the CRTC announced that Canada ranked second to Japan in broadband access speeds. Such a stance is PR spin and, as noted by Peter Nowak, “[o]nly in the halcyon world of the CRTC, where the sky is purple and pigs can fly, could that claim possibly be true.” This head-in-the-sands approach to understanding the Canadian broadband environment, unfortunately, is similarly reflective in the lack of a federal digital strategy and absolutely inadequate funding for even the most basic governmental cyber-security.

To return the CRTC from the halcyon world it is presently stuck within, and establish firm empirical data to guide a digital economic strategy, the Government of Canada should establish a framework to audit ISPs’ infrastructure and network practices. Ideally this would result in an independent body that could examine the quality and speed of broadband throughout Canada. Their methodology and results would be publicly published and could assure all parties – businesses, citizens, and consumers – that they could trust or rely upon ISPs’ infrastructure. Importantly, having an independent body research and publish data concerning Canadian broadband would relieve companies and consumers from having to assume this role, freeing them to use the Internet for productive (rather than watchdog-related) purposes.

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