We are rapidly shifting towards a ubiquitous networked world, one that promises to accelerate our access to information and each other, but this network requires a few key elements. Bandwidth must be plentiful, mobile devices that can engage with this world must be widely deployed, and some kind of normative-regulatory framework that encourages creation and consumption must be in place. As it stands, backhaul bandwidth is plentiful, though front-line cellular towers in American and (possibly) Canada are largely unable to accommodate the growing ubiquity of smart devices. In addition to this challenge, we operate in a world where the normative-regulatory framework for the mobile world is threatened by regulatory capture that encourages limited consumption that maximizes revenues while simultaneously discouraging rich, mobile, creative actions. Without a shift to fact-based policy decisions and pricing systems North America is threatened to become the new tech ghetto of the mobile world: rich in talent and ability to innovate, but poor in the actual infrastructure to locally enjoy those innovations.
At the Canadian Telecom Summit this year, mobile operators such as TELUS, Wind Mobile, and Rogers Communications were all quick to pounce on the problems facing AT&T in the US. AT&T regularly suffers voice and data outages for its highest-revenue customers: those who own and use smart phones that are built on the Android, WebOS (i.e. Palm Pre and Pixi), and iOS. Each of these Canadian mobile companies used AT&T’s weaknesses to hammer home that unlimited bandwidth cannot be offered along mobile networks, and suggested that AT&T’s shift from unlimited to limited data plans are indicative of the backhaul and/or spectrum problems caused by smart devices. While I do not want to entirely contest the claim that there are challenges managing exponential increases in mobile data growth, I do want to suggest that technical analysis rather than rhetorical ‘obviousness’ should be applied to understand the similarities and differences between Canadian telcos/cablecos and AT&T.