Summary: CRTC PN 2008-19; Requests for Public Disclosure Filings

I’ve just completed a summary document that pulls together the requests for disclosure from the various advocacy groups currently involved in the CRTC’s PN 2008-19 (ISP Internet Management Techniques). A few things that I found of interest:

  1. TELUS is being used as a lever against the other ISPs; the common metric is “TELUS released all this information in public, so what justification can the rest of the ISPs have for filing in confidence?”
  2. Public Interest Advocacy Center (PAIC) really focused on Bell and Rogers, and noted repeatedly that Bell has filed items in confidence in this public notice that it had been forced to file in public previously. Also, where Bell could claim confidentiality last time (Canadian Association of Internet Providers [CAIP] v Bell), this isn’t the case now because all the major ISPs will be forced to show their hands at the same time.
  3. Without historical and projected growth, it is impossible for public groups to argue whether or not current managing practices are appropriate. This data needs to be released so that they can fully response to the CRTC’s public notice.
  4. The Campaign for Democratic Media (CDM) is willing to have all of the ISPs’ traffic aggregated, so long as it is disclosed publicly what the trends are.
  5. CDM notes that without information on the top 5% and 10% of users, that it is impossible to ascertain what their actual impact on total bandwidth has been.
  6. CAIP, PAIC, and the Canadian Film and Television Production Association (CFTPA) all argue that it is important for clear, technical, explanations of congestion be provided – without this, it is challenging to effectively interrogate what is, or isn’t, happening on ISPs’ networks.
  7. PIAC stands that, if Bell didn’t have a congestion metric in place prior to January 2007 then they should be obligated to disclose information in public on the basis that their definitions of congestion need to be examined more closely than others (unstated, but this is in part because they are such a major player in Canada).
  8. CFTPA holds that Bell’s networking diagram is good, because it offers specifics into their network. In light of Bell’s submission, other parties should submit similarly detailed diagrams, with devices clearly labeled, so that members of the public can meaningfully comment on whether the network components use by ISPs are adequate or not.
  9. CAIP, CDM, PAIC, and CFTPA all maintain that knowing what products are being used to manage Internet traffic is critical – without this information it is challenging to actually comment on how throttling is occurring. CDM raises the privacy issue with DPI.

4 thoughts on “Summary: CRTC PN 2008-19; Requests for Public Disclosure Filings

  1. Hi Chris,

    I came across your ISP comparison writeup via Ars Technica and that got me thinking. I’m moving from the US to Victoria in a few months and I need to figure out Internet stuff and the like. I work for a US based VoIP provider so I need a good, reliable ISP with plenty of bandwidth. Can you make any suggestions for an ISP in Victoria?

    Thanks a lot and all the best.



    • @ Tim

      Right now, we’re with Uniserv, and it’s terrible. Regular dropouts, constant problems. I would take a look at either TELUS (don’t know the quality of the lines, but I know that they’re not mucking with application throttling), or if money isn’t an issue I understand that Shaw has an expensive, but very fast/high cap package. Hope that helps, and thanks for reading!


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