Review of Desk.PM’s Publishing App (v. 1.0)

Desk.pmI downloaded a copy of Desk last week, an OS X applications that is designed for bloggers by bloggers. It costs $30 from the Mac App Store, which is in line with other blogging software for OS X.

To cut to the chase, I like the application but, as it stands right now, version 1.0 feels like it’s just barely out of beta. As a result there’s no way that I could recommend that anyone purchase Desk until a series of important bug fixes are implemented.

What’s to Love

I write in Markdown. At this point it’s so engrained in how I stylize my writing that even my paper notebooks (yes, I still use those…) prominently feature Markdown so I can understand links, heading levels, levels of emphasis, and so forth. Desk uses Markdown and also offers a GUI where, after highlighting some text, you’re given the option to stylize add boldface or italics, insert a hyperlink, or generally add in some basic HTML. That means that people like me (Markdown users) are happy as are (presumably) those who prefer working from a graphical user interface. Everyone wins!

In line with other contemporary writing applications (e.g. Byword, Write) the menu options are designed to just fade away while you’re writing. This means there are no distractions when you’re involved in writing itself and that’s a good thing. You always have the option to calling up the menu items just by just scrolling somewhere in the main window. So, the menu is there when you want it and absent when you’re actually working. Another win.

Let me talk a little about the setup; when you install the application you’ll want to link it up with some of your social networking/content management platforms where you post your writing. In my case, I hooked it up to Tumblr and to a self-hosted WordPress installation. Tumblr was easy-peasy. WordPress was not.

Whenever I tried connecting to WordPress I received errors. Desk offers some common ways to resolve nsxml parse errors and provides some details to share with your hosting provider so connection errors can be fixed.

So, even though Desk might have some issues connecting to your WordPress site the company has identified, and provided solutions to, the most common problems they believe you’re likely to run into. A preemptive win (but only sort of, as you’ll see in the next section).

Some other aspects of Desk that are appreciated include: a character counter along the bottom of the window, along with a word count and a ‘time to read’ counter. I admit that I’m not really certain how accurate that last counter is but it does serve as a rough gauge: is what I’m writing going to take way too long to read, or is too short, or just right? So some win there, too.

Given that this is a version 1.0 release there are, however, a lot of rough edges that needed to be filed away before people should purchase the application unless they want to be on the bleeding edge of blogging applications (if such an edge exists!).

Rough Edges

Most people who write online have breaks between their paragraphs. It’s rare to see someone tabbing-in each new paragraphs. As a result, writing applications are at their best when they can show breaks between the paragraphs being written. Currently Desk doesn’t add any space between paragraphs which means that it can be challenging for authors to see where one paragraph starts and another ends.
Desk screenshot 1 That’s something that needs to change if Desk is to be used by people who write longer-form pieces (like me). It’s on their development roadmap so hopefully the next update will resolve this particular issue.

Another problem has to do with the line of text that you’re writing only being half-visible; it doesn’t occur all the time, but it happens often enough to be annoying to myself and others. I can’t reliably replicate the problem but know it comes up too often and has the effect of forcing me to move the cursor around and, thus, stop writing. Not ideal.
Desk Screenshot 2 One of the weirder issues I’m having with Desk relates to inability to highlight large sections of text using the keyboard and trackpad. It’s pretty normal for me to place my cursor at the front of one word, move the cursor to another part of a paragraph using my trackpad, hold down on shift and then select the whole bunch of text at once. But I can’t do that in Desk and I have no idea why, though I know it’s pretty frustrating to have to retreat to the keyboard to select the text in question. And I’m not the only person to have some across this bit of weirdness.

While Desk does use Markdown it doesn’t have all the features included in other clients. For me, the key one that’s missing is the ability to add footnotes. Fortunately that issue has already been flagged as planned for inclusion in a future update. No indication, however, whether there will also be an option for the Desk menubar icon to be a flat black image instead of the current colourful one…
Desk Screenshot 3 Arguably most significantly, while Desk does offer support for resolving common problems in connecting to your WordPress install the provided solution isn’t always enough. More to the point, the solutions didn’t fix my own problems connecting to this website.

Desk’s support page states that the ‘API URL’ field you fill out when configuring a WordPress site should point to where the xmlrpc.php file is located. The page does not state you should include the filename itself.

I found that I had to have the full directory path and filename (e.g. https://wwww.christopher-parsons.com/%5BInstall directory]/xmlrpc.php). I don’t know if this is an oddity of my site or because the site is secured using SSL. Regardless, Desk’s support currently doesn’t instruct users to point directly at the file. Hopefully they’ll update their official support page to include this particular fix or, alternately, get a connection wizard running that’s as smooth as Byword.

Lastly, there is a known issue with uploading images via Desk to a self-hosted WordPress install.[1] Even after connecting to my WordPress installs I’m unable to publish posts that contain multiple images inline. The developer knows and is planning to fix this behaviour this but it functionally means that Desk currently offers no serious advantage over other clients such as Byword

Last Thoughts

So, would I recommend desk? At the moment I wouldn’t because of the bugs and limitations attached to the application. This puts me in direct contrast with others who have reviewed and recommended it (including Apple!). As far as I’m concerned, the application just isn’t ready for primetime for most people who publish to the web. But I really like the writing environment. And I think that the developer is very serious in fixing the bugs that I’ve noted, above. But currently Desk costs $30 and doesn’t work well enough for me to use it. I began writing this post in Desk. I ended up actually writing it in Byword after running headlong into problem after problem with Desk.

Moreover, Desk doesn’t currently have a mobile version which means that you’re stuck writing on your desktop/laptop. That’s not a problem for me but others might prefer to look at something like Byword if mobile/desktop integration matters to you.

Ultimately, I like Desk. And I’m looking forward to seeing what it turns into over the coming patches. That I like the application is weird for me, personally, because I typically despise blogging clients – they’re convoluted, have poor integration with multiple platforms (like WordPress), lose posts, or have other deficits that make them more trouble than they’re worth. There are a lot of deficits in Desk right now but they can be fixed and, once they are, it’s probably going to be the best OS X blogging client I’ve used in the past decade. I just can’t wait until version 1.1 finally makes the application usable to writers such as myself.


  1. The problem might also aflict WordPress.org sites but I can’t test for that without a .org site.  ↩

6 thoughts on “Review of Desk.PM’s Publishing App (v. 1.0)

  1. I appreciate this review a ton, it’s honest and it shows that there’s a lot of opportunity for improvement. One of the challenges of working with so many platforms (and this might have been a “bad” decision on my part) is… well, dealing with all the different platforms, environments, hosting and servers that all have different configurations and mod_security settings.

    Thanks for it though, and I take it square on the chin! Thanks so much for the thoughts so far (a lot of what you’ve shared will be fixed in the v1.1) and if you want, I’d love for you to continue to help us make it better on our Community Site.

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  2. I really appreciate you posting this review. I really want to try this app, and more importantly, I really want it to work the way I would insist any app I pay for to work. The other reviews I read either provide nothing but a feature list and a screenshot or two, or don’t mention having any problems, much like you said you had no issues posting to Tumblr. I’m trying to simplify and improve my blogging experience, so I’d really like any app I purchase to “just work.”

    For now I guess I’ll stick with the WordPress.com web editor, or maybe take another stab at Byword. I’m not super attached to writing in Markdown, though, and was really looking forward to the promise of an elegant, easy-to-use, and frankly beautiful Mac app.

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  3. Thank you so much for this review. I’ve been opening up the App Store every day for a couple weeks trying to decide whether I can afford the app (bearing in mind I’m a lowly 23 year old). I’m so tempted, but after reading what you’ve said about the self-hosted WordPress bugs, I think I’ll hold off until V1.1…and until after the holidays because I’m poorer than usual after Christmas shopping. This has been the most useful review I’ve come across by a long shot!

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  4. Thank you for an excellent review. I’m a new Desk user of just a few hours, so your post gave me some insights into how the program works.

    I appreciate the info about the space between paragraphs (I thought I was missing something in the app.) I always double space between paragraphs, and of course on my first blog post in Desk, that showed up in Preview, and on my blog.

    Although I had to edit the post, that’s not a huge thing; I needed to add the meta data anyway. I’m glad the developer is fixing it.

    I’m having the selection problem too; I tried to remove a sentence, and it wouldn’t select itself. I backspaced.

    Re the challenges with Desk. I agree with you — the app is an appealing environment. I’ve tried other Mac desktop blog editors (four), and a couple of them I used for years, compared to them, Desk has real promise.

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  5. I love that the developer is so open to feedback and look forward to the improvements. His dedication is kind of what impressed me into buying the app lol, no joke. There are a few bugs that annoy me and I probably a bit expensive. I am looking forward to future developments/improvements because the concept is wonderful. Blogging on multiple sites is very easy now, no flipping back and forth between sites.

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