Regarding Vidéotron’s Practices Related to its Mobile Wireless Unlimited Music Service

RedIn mid-October I co-authored a submission to the Canadian Radio-television and Telecommunications Commission (CRTC) with Tamir Israel, a staff lawyer with the Canadian Internet Policy & Public Interest Clinic (CIPPIC) at the University of Ottawa. Our submission was filed in support of complaints issued by the Public Interest Advocacy Centre and Vaxination Informatique against Vidéotron’s (a subsidiary of Québecor Media Inc.) newly introduced Unlimited Music service.

The complaints arose after Vidéotron announced Unlimited Music, a mobile platform that offers access to a curated list of music streaming services over Vidéotron’s mobile data network without imposing data fees on the customers (often termed ‘zero rating’). In our submission, we argue that offerings of this kind raise concerns of undue preference, unjust discrimination and, more broadly, net neutrality, as addressed by the CRTC Commission in Broadcasting and Telecom Decision CRTC 2015-26 and in the Telecom Regulatory Policy CRTC 2009-657 (extended to mobile Internet access in Telecom Decision CRTC 2010-445). By zero rating specific services or categories thereof, Vidéotron is leveraging its role as a gateway to network content in order to provide its chosen services an advantage that no other competing service can match. Doing so disrupts the neutral ecosystem that is necessary for digital innovation to continue to flourish. It also raises serious ancillary privacy questions.

Our submission begins by arguing that Vidéotron’s mobile usage billing practices constitute an economic Internet traffic management practice and that zero rating services such as Unlimited Music are generally problematic. We then discuss the likely role of Deep Packet Inspection (DPI) technologies in facilitating Vidéotron’s zero rating practices. Next, we broadly argue that Vidéotron’s Unlimited Music offering is preferential and discriminatory; in addition to constituting an undue and unreasonable preference for certain service offerings, it unjustly discriminates against complementary offerings from other online vendors that include music in their broader product offering. Moreover, there is the potential for Vidéotron to discriminate against services that are mislabelled as ‘unlawful’. We conclude by discussing some of the other potential implications of Vidéotron’s Unlimited Music service.

Download our submission // See all submissions to the CRTC

Authors

Tamir Israel

Tamir is staff lawyer with the Samuelson-Glushko Canadian Internet Policy & Public Interest Clinic (CIPPIC) at the University of Ottawa Faculty of Law, where he conducts research and advocacy on various digital rights-related topics, with a focus on online privacy and anonymity, net neutrality, intellectual property, intermediary liability, spam, e-commerce, and consumer protection generally.

Christopher Parsons

Dr. Christopher Parsons received his Bachelor’s and Master’s degrees from the University of Guelph, and his Ph.D from the University of Victoria. He is currently the Managing Director of the Telecom Transparency Project and a Postdoctoral Fellow at the Citizen Lab, in the Munk School of Global Affairs.

Photo credit: Red by André Hofmeister (CC BY-SA 2.0) https://flic.kr/p/iKN6oT

Aggregating Information About CView

cryingcopyrightOver the past little while there has been considerable attention focused on Virgin Media’s decision to trial Detica’s CView copyright monitoring system. This system uses Deep Packet Inspection (DPI) technology to identify data protocols and likely files that are being transferred in order to generate a Copyright Infringement Index (i.e. a ‘Piracy Index’). As outlined by Detica, CView will let ISPs work with content creators to determine whether ISPs providing content through their portals lead to reductions in ‘infringing’ transfers of content through P2P file sharing.

The story about Detica’s involvement really broke with Chris Williams’ piece over at the Register entitled, “Virgin Media to trial filesharing monitoring system.” In the piece, he recognized that the trial will encompass roughly 40% of Virgin’s customers, that the aim is to measure overall levels of filesharing rather than identify individual customers, and (at least initially) will focus on music. After I read the piece, I send some questions off to Detica and posted them (“Virgin to Use DPI to ID Copyright Infringement“) based on my reading of Williams’ piece and Detica’s consultation paper, and shortly thereafter followed up with Detica’s responses and thoughts on CView and privacy infringements (“Update to Virgin Media and Copyright DPI“). Between the posting of my questions, and the response from Detica, Richard Clayton had a meeting with representatives from Detica and posted the information they released to him over at Light Blue Touchpaper in a posting “What does Detica Detect?” The Register was also able to get face time with people working at Detica, leading Williams to produce his second piece “Spook firm readies Virgin Media filesharing probes.”

In the rest of this post, I want to pull together the information that has come to light so that we can get a better picture of what is known about CView. As such, this is very much a summary rather than an analytic post; hopefully I’ll have time to delve the information more critically in the near future.

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Copyright and the Blank Media Levy

mediaplayer2I’ve been watching with some interest the new Artist 2 Fan 2 Artist project, recently started up by Jon Newton and Billy Bragg. The intent of the site is to bring artists and fans together and encourage these parties to speak directly with one another, without needing to pass through intermediaries such as producers, labels, public relations groups, managers, and so on. It will be interesting to see how the dialogue develops.

One of the key elements of the site that interest me the discussion of paying artists (and other content creators); how can we avoid demonizing P2P users while at the same time allocating funds to artists/copyright owners in a responsible manner. On October 5th, this topic was broached under the posting ‘In Favour of a Music Tax‘, and I wanted to bring some of my own comments surrounding the idea of a music tax to the forefront of my own writing space, and the audience here.

I think that an ISP-focused levy system is inappropriate for several reasons: it puts too much authority and control over content analysis than carriers need, puts carriers at risk when they misidentify content, and would make carriers (for-profit content delivery corporations) in charge of monitoring content without demanding consumers that pay ‘full value’ for content moving through their networks. This last point indicates that an ISP-based levy puts ISPs in a conflict of interest (at least in the case of the dominant ISPs in Canada). Another solution is required.

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Piracy, Privacy, and Big Brother

As an initial aside: Linux betas really are betas, nothing like the relatively polished (in comparison) betas that Redmond released.

Piracy or ‘Avast Me Mateys!’

I don’t spend a lot of time talking about software or music piracy, largely because I think that there are alternate sources that more effectively aggregate and deliver news about it. That said, I couldn’t resist commenting on Jennifer Pariser’s (head of litigation for Sony BMG) statements surrounding digital technologies. When under oath, Pariser responded to Richard Gabriel’s (the lead counsel for record labels) question of whether it was wrong for consumers to make copies of music they have purchased, stating,

When an individual makes a copy of a song for himself, I suppose we can say he stole a song.” Making “a copy” of a purchased song is just “a nice way of saying ‘steals just one copy’ (source).

Her comments directly point to why fair use is under such duress. More importantly, however, even when we apply the principle of charity to her general position, her comments seem to defy the public’s position on the matter. I don’t want to suggest that because people generally believe something that the law should reflect their beliefs – if that was the case then racial segregation would be more prominent than it is – but that when extensive public discourse has been undertaken and a common position is held by the deliberative participants, that their shared consensus should operate as the basis for developing legitimated law. I think that this discourse has, and continues to, occur in North America.

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